For 30 x 40 prints we use a beautiful watercolour paper, 250 g Tintoretto Gesso by Fedrigoni. The rest of prints are printed on quality semi matte 180 g photographic paper.
My original watercolour illustrations are painted on Canson Basik 370 g, a high-quality watercolour paper, using Schmincke range of watercolours.
We always prepare packages with great care! 30 x 40 prints are shipped protected in tissue paper, inside a sturdy cardboard envelope. The rest of prints are carefully rolled in tissue paper inside a hard cardboard tube with lids.
We frame hand-painted watercolours and wrap them in tissue paper inside a hard cardboard box for shock resistance.
For your peace of mind, our frames don’t use conventional glass, but a transparent polystyrene front protection which makes them lighter and safer. You probably know them by now, they belong to Ikea series Ribba, Hovsta and Lomviken.
All orders over 60 € for peninsular Spain and peninsular Portugal are FREE, both in prints and watercolours.
In all other cases shipping costs are as follows:
– Peninsular Spain and peninsular Portugal: 3.90 €
– Balearic Islands: 5.20 €
– Canary Islands, Ceuta and Melilla: 35.00 €
– European Union (except Malta) and UK: 9.20 €
– Rest of Europe, Russia, Central and South America, Australia and New Zeland: 22.00 €
– USA and Canada: 19.50 €
– Rest of the world: 25.00 €
Note: any tariffs and customs duties that may be applied by each country are to be borne by the buyer.
Unfortunately, given the personalized nature of our products, there is no right of withdrawal for this type of purchase. This means that it is not possible for us to return an order. In the event that the item has arrived damaged, please contact us immediately by email for a reshipment.
Remember that this is a personalized product with the data you provided on the website when ordering. We cannot be responsible for any typographical errors you may make when placing your order once it has been confirmed.
If you wish to cancel an order, contact me as soon as possible by email and if it has not been processed I will refund the amount of the order.
You have two ways of payment: by bank transfer to our current account – always indicating the order number – or by using our Paypal account, where you can pay directly with your credit card even if you do not have a Paypal account.
Of course we issue invoices for all our customers. Write us an email with your details and we will send you the invoice online.